Privacy Policy
Privacy Policy
Thank you for visiting the Fonderpharm website ("this Website")!
This Privacy Policy explains how we collect, use, and disclose your information. Before using or accessing this Website, please read this Privacy Policy carefully to ensure you understand it.
1. What Types of Information We Collect
When you use this Website, we may collect the following categories of information about you:
(1) Information You Provide to Us
We may collect personal information that you provide to us. When you send information to us via the "Contact Us" page on this Website, you are required to provide your personal identification and contact information, such as your name, email address, phone number, country and city of residence. You may also provide us with your employment information, including your employer and job title. Additionally, we may obtain information about you through your communications with us, such as your comments, questions, feedback, and other content you provide while using the features of this Website.
(2) Information We Collect About You
In the course of your use of this Website, we may automatically collect certain information about you. Such information may include:
- Technical and device information: We may collect certain technical information about you and your device, including but not limited to your IP address, system time zone, system language, and other system or network identification information.
- Usage and behavioral information: We automatically collect information generated when you access this Website and record your usage activities on this Website, including the time you spend on this Website, the sections of this Website you visit, and the information you view.
- Cookies and similar technologies: This Website may use "Cookies" and other tracking technologies to store information provided by users of this Website. Cookies are pieces of information sent by a web server to a user's browser. They may include details such as user preferences, time spent on the Website, and pages visited. We use this information to identify you and customize and enhance your experience on this Website. You can manage Cookie settings on your device through functions built into most browsers. For example, you can set your browser to notify you when Cookies are received, or you can choose to block Cookies via your browser. However, please note that refusing to accept Cookies may restrict your access to certain features of this Website. Additionally, please be aware that this Website currently cannot respond to "Do Not Track" signals you send.
(3) Information We Collect About You from Third Parties
We may obtain personal information about your use and access of this Website from third-party platforms and our service providers, such as the country/region where your system is located, your device's brand and model, browsing records (including other services you accessed to reach our Website), search history, and click history.
2. How We Use Your Information
We may use your information for the following purposes:
Based on our legitimate interests in providing this Website, we may use your information for:
(1)Reviewing your opinions or questions and providing you with appropriate services;
(2)Enforcing our terms and policies;
(3)Processing and responding to your requests, inquiries, applications, complaints, and feedback;
(4)Providing support and responding to your requests, feedback, and inquiries;
(5)Monitoring, operating, maintaining, and managing this Website;
(6)Addressing and resolving technical issues and malfunctions of this Website;
(7)Ensuring the effective and efficient operation of this Website;
(8)Detecting, preventing, or otherwise addressing security, fraud, or technical issues;
(9)Improving and enhancing the functions and performance of this Website and related services;
(10)Properly managing and conducting our relationship with you;
(11)Managing our business; and protecting, enforcing, or safeguarding our legal rights and interests (including those arising from violations of our terms and conditions).
We may also use your information to fulfill our legal obligations and responsibilities. Where we have obtained your consent or where permitted by law, we may also process your information for other purposes we have disclosed to you.
3. How We Share Your Information
We may share your information with the following third parties:
(1)Service providers: We may share your information with third parties that provide services to us, such as website hosting service providers, development service providers, and cloud service providers (for operating and maintaining this Website), as well as analytics service providers (for tracking user usage data to optimize and improve this Website).
(2)Our affiliates: To provide this Website, we may share your information with any member, subsidiary, or affiliate of our group for purposes including preventing unauthorized use and supporting users.
(3)Law enforcement agencies and authorities: We may share your information with authorities, courts, third parties, and other institutions in response to court orders, subpoenas, requirements of legitimate litigation preparation procedures, regulatory demands, or where permitted or required by law. This includes situations where we reasonably believe it is necessary or appropriate to investigate, prevent, or take action against illegal activities, suspected fraud, or potential threats to the personal safety of any person.
(4)Sale or merger: We may disclose your information to any third party in the following circumstances:
- A third party that acquires or intends to acquire all or part of our assets or shares;
- A third party that is acquired by us in whole or in part;
- A third party that merges with us; or
- A third party that succeeds to all or part of our business.
In each of the above cases, the third party is legally obligated not to disclose or use your information without our authorization.
4. Cross-Border Transfers
We provide products and services through resources worldwide. The personal information we collect about you may be transferred to, stored, processed, or otherwise accessed in jurisdictions outside the one where you accessed this Website. We will take measures to ensure that such transfers, storage, and processing of your information comply with this Privacy Policy. To the extent required by applicable law, we will also obtain your separate consent for the cross-border transfer of your personal information.
5. How We Protect Your Information
We implement security measures in accordance with this Privacy Policy and have established physical, electronic, and administrative procedures to protect and safeguard the information about you that we process. However, there is no absolute security in data transmission over the Internet, and we cannot guarantee the absolute security of your information. You assume sole responsibility for any risks associated with transmitting your information to us.
6. How Long We Retain Your Information
We will retain your information for as long as it is necessary for us to provide this Website, our services, and conduct our business, or for as long as required to achieve the purposes for which the information was collected.
We may also retain your information for other legitimate purposes, such as when we are bound by legal, contractual, or similar obligations to retain personal information (e.g., mandatory data retention laws, government orders requiring retention of data related to investigations), or when we need to retain your information for pending or upcoming litigation or disputes.
7. Your Rights
We respect and attach great importance to your rights regarding your personal information, including:
- Right of access to data: You have the right to request us to confirm whether we are processing your personal information and to provide you with a copy of such personal information.
- Right to correction: If any of your personal information we have collected is incomplete or inaccurate, you may request us to correct or update it.
- Right to erasure: Under specific circumstances, you may request us to erase all or part of your personal information, including when:
- Our processing of your personal information violates applicable laws or administrative regulations;
- We collected or used your personal information without your consent;
- Our processing of your personal information violates our agreement with you;
- The purposes for processing your personal information have been achieved, cannot be achieved, or are no longer necessary for achieving the processing purposes; or
- You have withdrawn your consent for us to process your personal information.
- Right to withdraw consent: If our processing of your personal information is based on your consent, you have the right to withdraw such consent at any time. However, if you withdraw your consent, you may not be able to use certain features of this Website and our services.
You may contact us in accordance with Section 11 (Contact Us) of this Privacy Policy to exercise any of your rights. We will respond within 15 business days unless otherwise specified by laws and regulations. To protect your privacy, we may require you to provide additional information to verify your identity before processing your request.
8. Children's Information
This Website is not intended for children under the age of 14 or the equivalent minimum age in the relevant jurisdiction. We will not intentionally collect personally identifiable information from individuals below this age. If we discover that we have actually collected such information, we will promptly delete it.
9. Changes
We reserve the right to revise this Privacy Policy at our sole discretion from time to time. We will not reduce your rights under this Policy without your explicit consent. We will notify you of any material changes to this Privacy Policy through a notice posted on this Website. Such changes will only apply to information collected after the revised Privacy Policy takes effect. Any revisions to this Privacy Policy will take effect immediately upon posting. We encourage you to review this Privacy Policy regularly to stay informed of changes and how we protect your personal information.
10. Third-Party Links
This Privacy Policy does not apply to any other website or platform unless the context indicates otherwise. Please note that this Website may include links to other websites, platforms, or products, whose privacy policies and practices differ from ours. These links are provided solely for your convenience and to provide additional information. They do not imply that we have an affiliation or sponsorship relationship with the third-party websites, nor do they constitute our endorsement of the information on the third-party websites. If you provide your information to any of these third parties or interact with these third-party websites, we shall not be liable for the collection and processing of your information by them.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@chainpharm.com.
